The challenges of emergency calls

We all love new stuff right?  There is always that excitement when we unwrap or open that new package that has just arrived.  And then the anxiety set in when we actually try to use or operate that device or item.  The stress over doing something wrong, pushing the wrong button, breaking a piece during assembly or adjustments.  Tonight is no different.  We received some updated new equipment bringing us very high tech.  I have been excited about it early on, as it got busier today I struggled.  I had decided earlier in the shift I was going to be open to it, although it would hurt my normal routine.  I will adjust.  I didn't mind it and spent several hours trying to determine if I was handling it properly. I at one point decided that I wanted to go without it for a while slowly breaking myself in.  And then I realized how much easier after I had gotten used to it, that it actually was with little struggle.  I ended up a short time...

Normalcy, it means a state of normal, the common, the same, nothing new.  I have never said there was any normality or normalcy with this job.  It's kind of what makes it interesting. When I first started dispatching I came in, and came to work scared, scared not because I didn't feel like I could do the job or was alone.  I was scared of what that next call would be.  I like to be prepared, I like to plan, and schedule things.  Emergency situations are the total opposite of how I like my personal life to be.  I like to know my bills will be the same amount every year, I stress over abnormal bills, or differences.  It throws off my normalcy! I spend many shifts finding entertainment for myself, much like this blog.   Blogging about the happenings of the shift or lack there of.   I find myself upset on some shifts, that I don't have things to do.   Then I find myself upset on other shifts because I fix the mistakes from the other shif...