The challenges of emergency calls

Communication is kind of a common complaint, be it for dispatch or for field units.  And in all reality its not only about radios, and phones.  Its about the lack of ability for management to communicate as well.  I always find it odd, that they expect employees to be prompt, and attend certain events, meetings, etc.  But often they forget to send out the memos, or forget to click send on that text message that has important information.  Yet when it comes to making sure they respond to a social media post, or respond on the radio for calls.  Communications should be up there on the list, of areas of improvement for everyone of us.  We should be aware of what is going on and respond appropriately.  I found myself in an odd situation recently, I had received an invite to an event, not something I was planning on going to, and then out of nowhere I received a text message saying they needed my RSVP asap.  I was in a state of shock, like I was...